Stage 1: CAD and Graphic Design
Our factory engineers can help make graphic mockups with your logo, or create 3D drawings that are also evaluated by our QC team. After this, we send you the images or drawings for approval. If you provide 3D drawings, then we will have the factory and our QC team check the drawings for technical feasibility, and if required will adjust them in consultation with you.
Stage 2: Prototyping
A hand sample is built from the 3D drawings so that you can check the construction of your product with a physical sample. Many aspects like the texture and mechanics of a product can only be examined and evaluated with a physical sample. We adjust the hand sample until we come up with a design that meets your requirements and expectations.
Stage 3: Tooling
The hand sample serves as an initial model for the manufacturing of the tooling. Depending on the production method and the number of tooling sets, the tooling time varies; for plastic injection moulding for example, it can take 4-6 weeks depending on the complexity of the tooling.
Stage 4: First Sample
The first shot of products made from the new mould are the pre-production samples (PPS). Our QC personnel checks them thoroughly, and after that we will send one or two PPS to you for approval.

We are glad to receive your feedback as soon as you have received the pre-production sample. If some minor changes are required, we will inform the factory and they will produce new pre-production samples. Minimal running changes could also be done at the beginning of mass production and our QC team will check these on the production samples or with an in-line inspection.

Stage 5: Production
At the beginning of production, our QC receives production samples for evaluation from the factory. These are compared with the approved pre-production sample, and if the samples match, our QC team approves the production sample.

If there are inconsistencies, while our colleagues in China discuss the requirements for corrections directly with the factory, our account executives will work with the client to define what the critical, major, and minor defects are in order to establish the inspection criteria and the acceptable AQL.

Stage 6: Inspection
For each order, a final inspection takes place after production is finished. We are proud to say that we work with the general inspection level II during our final inspection. This makes our standard AQL values as 0 for critical defects, 1.0 for major defects and 2.5 for minor defects.

Level II inspection levels are typically used for retail goods, and therefore it is a more stringent standard than the one typically used for promotional products (0 for critical, 2.5 for major and 4.0 for minor defects). We take this more stringent approach to inspection because we value getting things right the first time around.

For higher quantity orders Our QC personnel carries out one (or more) in-line inspections in addition to the evaluation of production samples and final inspections to ensure production quality standards are being met.

Stage 7: Shipping
Usually our products will be delivered to North America by ocean freight. The delivery time is approx. 30 – 40 days including customs clearance and transport in North America. Of course we offer other options for smaller quantities or very urgent projects. You can choose between air freight, FedEx and UPS. The delivery time is between 2 – 10 days including customs clearance and transport in North America. Customs clearance is handled by our specialized service provider for you when the delivery option DDP is chosen, and the goods will be delivered to your door or to your customer’s warehouse.